Japanese scholar Okakura Kakuzō famously stated, “The art of life is a constant readjustment to our surroundings.” In the business world, few companies demand as swift and wide-ranging readjustments as those that have been recently acquired or merged. A solid training plan helps employees transition smoothly in the wake of mergers or acquisitions. By developing a plan that includes custom eLearning, you not only build a solid foundation for your company’s next phase, but also provide a sound basis for training as you move forward.
It’s a sad fact: often the employees responsible for day-to-day operations are the ones left most in the dark in the shake-ups surrounding mergers and acquisitions —even when a transition plan is in place. Your organization depends on prepared, informed participants in order to have a positive transformation. At the 2015 KMWorld Conference, Hitachi Consultant Steve Barth explained:
It’s not so much that there’s a bad idea in the plan itself, but we tend to focus almost exclusively on the technical implementation and not getting the people ready to go. As a result, we offer a system that doesn’t really meet people’s direct needs, and the people themselves aren’t willing to do the necessary effort to learn the system and to learn how to get the most knowledge into and out of the system.
How do these shortfalls happen? How can they be avoided? At NogginLabs, we can help your mergers and acquisitions become what they’re supposed to be: exciting, well-organized opportunities for change and growth. Let’s take a look at what your company must achieve for effective change management, and how eLearning can make it happen.
CONVEY YOUR VISION
NogginLabs’ CEO Traci Knudson spent years in the corporate world before helming NogginLabs. In that time, she witnessed first-hand what can happen when mergers and acquisitions neglect training and communication in their transition plans. When she saw an organization acquired by a much-larger entity, the loss of direction was nearly crippling.
“There wasn’t any handbook, or game plan, or new set of rules,” Knudson explains. In place of this, confusion and speculation caused “too much time spent gossiping, worrying, or figuring out the SOPs.”
A well thought-out training plan helps your organization’s talent understand where they stand and where they are heading. Employees engage with eLearning as individuals and internalize its message better than any top-down screencast or email. A clear vision builds trust and confidence. When your employees have a strong sense of awareness of where they are now and where they will be in the future, a positive culture emerges. To attain success, you must first define it.