Verizon Sales Simulation
A lively, dynamic sales simulation that doesn’t sacrifice practical application
No Phoning It In
Verizon wanted to create a training experience that would capture the fast pace and subtle challenges that define the sales associate role. With constantly evolving product lines and a busy workflow, the training solution had to be authentic, accurate, and effective as an ongoing reference.
Connect With Customers
This simulation challenges learners to apply nuanced selling skills in a 3D store environment. Customers display a range of emotions based on the learner’s choices, creating a realistic feel to the interaction. To make it even more meaningful, learners can also access a robust network of tagged videos from high-performers sharing insight through stories rated by the audience.