How should Charles respond to the receptionist?
(For an audio version of the questions, click the bar directly below.)
Jeez, I have to fill all this out? How long til I see the doctor?
Can I fill this out after I see the doctor?
Hey thanks, what's your name? Do you need my insurance information?
Audio Script:
Hello there, you must be Charles. My name is Robert. Please sign in here. I have some paperwork for new patients to fill out. Fill out the forms as fully as you can and return them to me when you’re done.
Since you’re a little late, it may take awhile for the doctor to see you, but feel free to read some magazines while you wait.